Preparation times

All orders are prepared within 1 to 3 business days.
Each product is checked and carefully packaged before shipment.

Delivery times

Delivery times vary depending on the destination country:

• France / Europe: 3 to 7 business days

• International: 7 to 15 business days

• For products made to order or pre-ordered, the delivery time is indicated on the product page.
  

Shipping & tracking
As soon as it is sent, a tracking number will be sent to you by email.
Delivery is provided by our transport partners (La Poste, Colissimo, DHL or equivalent depending on the country).

Delivery costs
Fees are calculated automatically at checkout based on:

• the weight of the package

• the destination country
  

Delays / Lost packages
If your order appears to be delayed:

→ Contact us at: info@puttgame.com
We are opening an investigation with the carrier.